1. Introduction

Welcome to the website of Techno Composite Decking & Cladding. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Definitions

  • “Company”, “we”, “us”, or “our” refers to Techno Composite Decking & Cladding.

  • “User”, “you”, or “your” refers to anyone accessing or using our website or services.

  • “Products” refer to our range of composite decking, cladding, accessories, and related materials.

  • “Services” include product supply, installation, delivery, and consultations.

3. Use of Website

By using our website, you agree to use it for lawful purposes only and in a manner that does not infringe on the rights of, or restrict the use of this website by, any third party.

4. Product Information

We strive to ensure all product details, descriptions, pricing, and images on our website are accurate and up to date. However, we reserve the right to make changes without prior notice. Product colors and textures may vary slightly due to screen settings and manufacturing tolerances.

5. Orders & Payments

  • Orders are subject to acceptance and availability.

  • Full payment must be received before any products are dispatched or services rendered.

  • Accepted online payment methods include Payfast (debit and credit card payments)

6. Delivery & Installation

  • Delivery timelines are estimates and may vary depending on location and product availability.

  • Customers must ensure that access to the delivery and installation site is clear and unobstructed.

  • Additional charges may apply for delays or complications not previously disclosed.

  • We use The Courier Guy for delivery of online purchases

7. Returns & Refunds

  • Standard products may be returned within 14 days if unused, undamaged, and in original packaging.

  • Refunds will be processed after inspection and approval within 7 days. Return shipping costs are the customer’s responsibility unless the return is due to a fault on our part.

8. Warranty

  • All composite products come with a 15 Year manufacturer warranty against defects in material and workmanship.

  • The warranty does not cover improper use, incorrect installation, or normal wear and tear.

9. Intellectual Property

All content on this website, including but not limited to text, images, logos, and design elements, is the property of Techno Composite Decking & Cladding and protected by applicable copyright and trademark laws.

10. Limitation of Liability

To the fullest extent permitted by law, Techno Composite Decking & Cladding shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

11. Privacy

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more information on how we collect, store, and use your data.

12. Changes to Terms

We may revise these Terms and Conditions at any time without prior notice. Continued use of our website and services after changes are posted constitutes your acceptance of the revised terms.